REFUNDS

REFUNDS

After receiving the returned item, FaithProsperity will issue a refund for the value of the item, minus a 25% restocking fee. FaithProsperity will not refund any customer whose order is not received because the shipping address provided during the check-out procedure was inaccurate or incomplete unless that order is classified as undeliverable and returned to FaithProsperity. In a case of a missing package on international orders, we will offer a 70% refund, we will not be able to send out a second package. it is also your responsibility to contact the post office and file a claim for the missing package.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at janihyamercyglory@yahoo.com.